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ReImagine Privacy Policy

This Privacy Policy explains how ReImagine collects, processes, and protects personal data when you visit our website ( https://reimagine.com.co/ ). We are committed to safeguarding your information, complying with data protection laws, and ensuring transparency regarding your data rights. This document outlines the types of data we collect, how we use it, and your options for controlling your information.

Definitions

  • Personal data: Any information relating to an identifiable individual, such as name, email address, phone number, job title, and other details that can be used to identify a person directly or indirectly.

  • Usage data: Information collected automatically when using the site, including browser details, IP address, device information, and user interaction data, like the pages visited and time spent on the website.

  • Cookies and Tracking Technologies: Small files placed on your device to track and store information about your interactions with our website. These technologies help us enhance user experience and improve site functionality, as detailed in our Cookie Policy.

  • ReImagine (we, us, our): Refers to ReImagine, a software development company located at Calle 119#72-20 Office 510, responsible for the website and data processing activities.

  • ReImagine Group: Includes our affiliates, partners, consultants, contractors, and service providers that work together to deliver our services, process data, and support business operations.

  • Website: Refers to ReImagine’s official website at https://reimagine.com.co/, where users can browse content, request services, and interact with our platform.

  • Lead: A person or entity that has submitted personal information via our website’s forms or other means to inquire about services, products, or engage with our business.

  • Client: Any individual or company that has entered into a contract with ReImagine for custom software development or related services.

  • Visitor: An individual who browses or accesses the website for informational, research, or general purposes, without necessarily engaging with our services.

  • Third-party Service Providers: External companies or individuals who process data on our behalf, such as hosting providers, analytics platforms, and marketing tools, to support our operations and service delivery.

  • Data Controller: ReImagine, which determines the purposes and means of processing personal data collected through the website.

  • Data Processor: Any third-party entity that processes personal data on behalf of ReImagine.

  • Consent: Voluntary agreement given by users or visitors to allow the processing of their personal data for specific purposes, in accordance with this Privacy Policy.

  • You: Refers to users, visitors, leads, and clients collectively who engage with ReImagine and interact with our website.

Introduction

At ReImagine, your privacy is paramount. This Privacy Policy explains how we collect, process, and safeguard your personal data when you engage with our website ( https://reimagine.com.co/ ) and services. We aim to be transparent in how we handle your information and ensure compliance with applicable data protection laws.

By using our website, you agree to the terms outlined in this policy. We encourage you to read this document to understand your rights and how we protect your privacy.

Data We Collect and How We Collect It

ReImagine collects information through two primary methods: data you provide and data we automatically gather.

  • a. Data You Voluntarily Provide

    When engaging with our website or services, you may choose to share personal information such as:

    • Contact and Inquiry Forms: This includes your name, email address, phone number, job title, and company details when filling out our forms to request information or services.

    • Job Applications: When applying for a position, you may provide your name, email, LinkedIn profile, resume, and other professional details. Additional personal data may be shared during interviews or other recruitment stages.

    • Business Correspondence: If you reach out to us regarding business opportunities or projects, we may collect relevant information about your company, project requirements, and communication preferences.

    We retain this information for a period of up to 3 years from the last engagement, unless legally required to retain it for a longer period. You have the right to request the deletion of your personal data at any time, subject to applicable laws.

  • b. Data We Collect Automatically

    When you browse our website, we gather certain information automatically, including:

    • Device Information: Data such as your IP address, device type, operating system, browser type, and referring URLs.

    • Navigational Data: We collect data on how you navigate our site, including pages visited, time spent on each page, interactions with elements on the site, and general browsing patterns.

    • Location Data: Where applicable, we may collect geolocation data, such as country or region, to personalize content and analyze site usage trends.

    We use cookies, web beacons, and tracking pixels to collect this information and enhance your browsing experience. These tools help us improve site performance, deliver relevant content, and provide targeted advertisements. You may control how cookies are handled by adjusting your browser settings.

How We Protect Your Personal Data

At ReImagine, safeguarding your personal data is a top priority. To ensure its protection, we employ multiple layers of security, including:

  • Data Encryption: All personal data transmitted between your browser and our servers is encrypted using SSL/TLS protocols to prevent interception.

  • Access Controls: We restrict access to personal data to authorized personnel only, ensuring that employees and partners comply with our strict privacy standards.

  • Security Monitoring: We continuously monitor our systems for potential threats or vulnerabilities and take proactive steps to prevent data breaches.

  • Data Anonymization: Where possible, we anonymize or pseudonymize data to minimize the risk of exposure in case of a breach.

  • Third-Party Security Compliance: We carefully vet our third-party service providers to ensure they meet our high security standards before handling any personal data.

  • Regular Audits and Assessments: We conduct routine internal and external security audits to ensure that our protocols are up-to-date and effective against evolving threats.

Although we strive to implement the highest security measures, it’s important to note that no system is entirely immune to risk. We encourage you to adopt safe online practices to further protect your information.

How We Use and Share Your Data

We collect and use your data in various ways to enhance your experience and provide personalized services. Here’s how:

  • To Serve You Better: We use your information to respond to inquiries, deliver tailored solutions, and manage our working relationship with you.

  • Marketing and Updates: With your consent, we may send you service updates, promotional offers, and relevant news about ReImagine.

  • Improving Our Website: We gather data on how you use our website to improve its content, layout, and functionality, ensuring a better experience for future visits.

  • Customer Feedback, Comments, and Case Studies: If you provide feedback or comments, we may use them to improve our services. With your explicit consent, we may share success stories, case studies, or testimonials on our website or marketing materials. Your personal details will always be anonymized unless you agree to be identified.

  • Sharing Your Data

    We only share your data with trusted third parties when necessary:

    • Service Providers: We collaborate with third-party service providers to help us operate our website, manage communications, and analyze site performance. These partners are required to protect your data in accordance with our standards.

    • Legal Requirements: In the event of a legal obligation, such as a court order or regulatory compliance, we may disclose your information to authorities.

    • Business Transfers: Should we merge or be acquired, your data may be transferred as part of the business. We will ensure your privacy is respected during such transitions.

    Your personal data is always handled with care, and we limit sharing to only what’s essential for service delivery or legal compliance.

  • Personal Information Retention

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period depends on the type of data and how we use it:

    • Customer and Business Inquiries: Retained for up to 3 years after your last interaction with us.

    • Job Applications: Data is retained for 3 years from the last application or interaction. If hired, your data will be stored for the duration of employment and up to 5 years after termination.

    • Legal and Regulatory Requirements: In some cases, we may be required to retain certain data longer to comply with legal obligations, such as tax and audit regulations.

    At any time, you may request that we delete your personal information earlier, subject to applicable legal requirements.

  • Your Rights Regarding Your Data

    You have the right to:

    • Access: Request a copy of the data we hold about you.

    • Correction: Request corrections to inaccurate information.

    • Deletion: Request the deletion of your data where applicable.

    • Restriction: Request that we limit the processing of your data.

    • Objection: Object to data processing for marketing purposes.

    • Data Portability: Request a copy of your data in a machine-readable format.

    To exercise your rights, contact us at oscar.castaneda@imaginemos.co.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review the policy regularly.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

ReImagine contact@reimagine.co +573183852822 +573502647309